To ensure that consumers’ inquiries are handled accurately, courteously, and promptly, phone calls between you and Blood Hurst & O’Reardon or any of our agents, case managers, paralegals, and/or attorneys may be recorded. We may from time to time make calls and/or send text messages to you at any telephone number associated with your account. The manner in which these calls or text (SMS) messages are made to you may include, but is not limited to, the use of prerecorded/artificial voice messages and/or an automatic telephone dialing system. You certify, warrant, and represent that the telephone numbers you have provided to us are your contact numbers. You represent that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree that Blood Hurst & O’Reardon may send emails to you at any email address you provide us, or use other electronic means of communication to the extent permitted by law.
Definition of Personal Information. “Personal Information” is information that, either alone or in combination with other information, identifies you. Examples of Personal Information include, among others, name, email address, phone number, and mailing address. Personal Information also includes certain information we collect when you retain BHO to represent you in legal matters, including the distribution of settlement or other payments to you, if applicable. This information can include your Social Security number and financial account numbers.
Information You Provide Us. While using our Services, including contacting us, creating an account, or applying for a position, we may ask you to provide us with information (including Personal Information) such as your name, e-mail, phone number, and zip code. Certain features of the website and/or mobile application may allow you to upload information about your financial or medical history. Further, where expressly designated by BHO, some portions of the Services may be used by active BHO clients to communicate pursuant to an attorney/client relationship. You may choose whether or not to provide such information; however, the information may be required to respond to your request.
We may use third party analytics tools, such as Google Analytics in order to better understand your use of our Services and how we can improve them. These tools collect information sent by your browser or mobile device, including the pages you visit and other usage information. For more information regarding how Google collects, uses, and shares your information please visit //www.google.com/policies/privacy/partners/. To prevent data from being used by Google Analytics, you can download the opt-out browser add-on at: //tools.google.com/dlpage/gaoptout?hl=en.
We may use the Personal Information we collect:
If you no longer wish to receive marketing communications from us, you can let us know by sending an email to firstname.lastname@example.org or by mail at the address provided below in “Contact Us”. The electronic marketing communications we send may also contain an opt-out mechanism. Please note that it may take up to 10 calendar days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request. Please also contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate.
BHO takes commercially reasonable measures to secure and protect the Personal Information we collect. Nevertheless, no security system is impenetrable. We cannot guarantee the absolute security of your Personal Information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.
We do not knowingly solicit or collect Personal Information online from children under the age of 13. Please contact us as provided below in the Contact Us section if you believe we may have collected such information without parental or guardian consent.
California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of “Personal Information” (as defined by California law) to third parties for their direct marketing purposes. To make such a request, please send an email to email@example.com.
In addition, the state of California provides California residents with certain other rights concerning their Personal Information. This section describes (1) the categories of Personal Information, collected and disclosed by BHO, subject to California privacy law, (2) your privacy rights under California privacy law, and (3) how to exercise your rights.
In accordance with California law, we may have collected the following categories of Personal Information within the preceding 12 months:
On an as needed basis, and in accordance with our confidentiality obligations, we may disclose each of these categories of Personal Information with our co-counsel, referral counsel, or service providers for business purposes (for example, to facilitate our representation of you or to enable the service providers to provide their services) and as otherwise described in the “How We May Share Your Information” section above.
Under California law, subject to certain exceptions, California residents have the following rights with respect to their Personal Information:
|Notice||You have the right to be notified of what categories of Personal Information will be collected at or before the point of collection and the purposes for which they will be used and shared.|
|Access||You have the right to request information on the categories of Personal Information that we collected in the previous twelve (12) months, the categories of sources from which the Personal Information was collected, the specific pieces of Personal Information we have collected about you, and the business purposes for which such Personal Information is collected and shared. You also have the right to request information on the categories of Personal Information which were disclosed for business purposes, and the categories of third parties in the twelve (12) months preceding your request for your Personal Information.|
|Erasure||You have the right to request to have your Personal Information deleted from our servers and we will direct our service providers to do the same. However, please be aware that we may not fulfill your request for deletion if we (or our service provider(s)) are required to retain your Personal Information for one or more of the following categories of purposes: (1) to complete a transaction for which the Personal Information was collected, provide a good or service requested by you, or complete a contract between us and you; (2) to ensure our website integrity, security, and functionality; (3) to comply with applicable law or a legal obligation, or exercise rights under the law; (4) to otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.|
If you would like to exercise your rights listed above, please send (or have your authorized agent send) an email to firstname.lastname@example.org or call us at: 1-(619) 338-1100. You have a right not to receive discriminatory treatment by any business when you exercise of your California privacy rights.
While we take measures to ensure that those responsible for receiving and responding to your request are informed of your rights and how to help you exercise those rights, when contacting us to exercise your rights, we ask you to please adhere to the following guidelines:
Telephone: (619) 338-1100
Mail: Blood Hurst & O’Reardon, LLP, 501 West Broadway, Suite 1490, San Diego, CA 92101.
LAST UPDATED: June 4, 2020.